We all know social media has changed the way how marketers interact with customers. Be it LinkedIn Groups, Facebook Fan Pages or Twitter Chats, the focus is always on initiating broader and better conversations. If you all at these three entities, they all belong to different categories, however, they have one thing in common - group conversations. Personally, I am a great fan of Twitter Chats, as they give me a platform to interact with new people, and talk about new topics. Finally, it adds to my knowledge gain. This comes from the users' perspective, from the marketers' perspective, Twitter Chat is the best way to educate and engage audience. Twitter Chat is the great way to create dedicated social community, for ex: #NewWayToEngage from IBM and #bufferchat from Buffer App . I have been following these two brands regularly on Twitter and was impressed with the way they handle these communities. New topic every week focusing on something int...
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