Engagement is the heart, soul and mind of social media marketing. Social media has given both marketers and customers plenty of opportunities to initiate a process where customers can know brands, and brands can know their customers. This to-and-fro process establishes a healthy dialogue between brands and customers, helping customers make financial decisions. Hence, engagement lies at the core of economics associated with the social media marketing. Through social channels, which can be used at no cost, customers can now empower themselves with smart buying decisions and can influence other potential customers as well. This influence aspect has forced marketers to focus on relevance, in terms of content, promotion and reach. Marketers, irrespective of their market size, are endorsing social media channels to engage and empower customers for better business outcome. With social media, customers have now become aware of the mediums that can help them consume better and qua...
This blog helps different brands and businesses with digital marketing activities and strategies to make them stand out in digital world